Dale Carnegie, 5 Essential People Skills - Disc 4 - 49m 21s

Tracks & Durations

1. The first step toward effective assertive communication	5:15
2. The five main tools conversation partners use	5:47
3. Getting confirmation of your message	3:52
4. What to do when the conversation turns to conflict	3:12
5. Communication in meetings and presentations	6:33
6. Honing your listening skills	4:59
7. What it means to really listen	2:13
8. How to avoid some common conversational barriers	4:53
9. A spectrum of responses	5:40
10. Summing up some central points	6:51

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