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Klaus J.Fink, Bei Anruf Termin Teil2
Audio CD
Disk ID: 310033
Disk length: 50m 1s (8 Tracks)
Original Release Date: 2003
Label: Unknown
View all albums by Klaus J.Fink...
Tracks & Durations
| 1. Höfliche Hartnäckigkeit hilft | 9:47 |
| 2. Die Phasen eines aktiven Telefonats zur Terminvereinbarung | 7:24 |
| 3. Die professionelle Gesprächseröffnung | 6:58 |
| 4. Sie Standpunkt | 6:21 |
| 5. Der Kunde kauft nicht das Produkt, sondern den Nutzen | 4:56 |
| 6. Außerdem | 5:04 |
| 7. Die Grundregeln der Fragetechnik | 4:38 |
| 8. Beispiel für wirksame Gesprächseröffnung mit anschließender offener Frage | 4:48 |
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